Blocked ears or discomfort caused by ear wax buildup can be frustrating. At Veritas Pharmacy, we offer private ear wax removal appointments at our Sunderland clinic, delivered by trained clinicians in a professional healthcare setting.
A trained clinician will assess your ears before recommending an appropriate treatment method.
Our service uses microsuction, irrigation, or a combination of both, depending on what is most appropriate following a short clinical assessment.
The fee for earwax removal is £50 for a single ear and £70 for both ears. We do not charge for an ear check; we only charge for the removal
Your ear canal generates cerumen, often known as earwax. It is created to keep dust, bacteria, organisms, and foreign objects from entering the ear canal. Additionally, it reduces irritation of the ear’s skin caused by water. In some individuals, the wax can become hard and impacted over time, causing problems such as hearing loss or discomfort.
The signs and symptoms of blocked ears depend on the severity of the ear wax build-up. Generally, the symptoms can include:
Our ear wax removal service is designed to help manage symptoms associated with excess ear wax safely and professionally.


Before any procedure is carried out, a trained clinician will assess your ears using specialist equipment. This assessment helps determine:
Whether ear wax removal is suitable for you
Which method is most appropriate
Whether alternative advice or referral is needed
If ear wax removal is not clinically appropriate, we will explain this and provide guidance on next steps.
It is recommended that you use olive oil ear drops for 5-7 days before your appointment to soften the earwax. Olive oil ear drops can be bought from our pharmacy.
Microsuction involves the use of a gentle suction device to remove ear wax under direct visual guidance. This method allows clinicians to precisely target wax buildup while monitoring the ear canal throughout the procedure.
Ear irrigation uses controlled, low-pressure water to help flush out softened ear wax. This method may be recommended in suitable cases following assessment.
In some cases, a combination of microsuction and irrigation may be used to achieve effective wax removal, depending on the consistency and position of the ear wax.
The method used will always be based on clinical suitability, not preference alone.
A short consultation and ear examination
Discussion of the most appropriate treatment option
Ear wax removal using clinically accepted techniques
Aftercare advice following treatment
Appointments are carried out in a private clinic room within our pharmacy.
Treatments are delivered by trained clinicians within a regulated pharmacy clinic
This service is intended for the management of ear wax buildup
It is not a substitute for medical diagnosis or emergency care
If symptoms are severe, persistent, or unrelated to ear wax, you should speak to a GP or healthcare professional
Not all patients are suitable for ear wax removal — clinical assessment is required
Private healthcare clinic within a regulated pharmacy
Trained clinicians delivering ear care services
Clear pricing and professional standards
Convenient Sunderland location
Posted on David LindsayTrustindex verifies that the original source of the review is Google. Just had some stubborn earwax removed by Titilayo. I had some concerns beforehand however she very quickly put me at ease. The procedure was painless and all over in 30 minutes. I can’t believe the difference! Highly recommend this place and especially TitilayoPosted on Daniel LittleTrustindex verifies that the original source of the review is Google. Extremely pleasant visit. Kind staff, in and out very quick. Highly recommend!Posted on Yasmin NeilTrustindex verifies that the original source of the review is Google. Lovely staff, but you can't go in with a prescription, it has to be done on line. The staff were very apologetic.Posted on Richard RustTrustindex verifies that the original source of the review is Google. We felt very welcome from the minute we entered the premises until we left. Tite was the pharmacist who administered our vaccination and was so lovely, friendly, professional and so gentle with injecting, best experience for me as someone who has a needle phobia. Would highly recommend this pharmacy for your vaccination and will definitely return if any vaccines required in the future. Thank you TitePosted on Mostafa MorsiTrustindex verifies that the original source of the review is Google. Staff is friendly and service was quickPosted on Pip McDonaldTrustindex verifies that the original source of the review is Google. I would thoroughly recommend Veritas. Staff were professional, friendly and reassuring. You do not have to wait too long for appointments. Thank you so much.Posted on nev watsonTrustindex verifies that the original source of the review is Google. Very good practicePosted on Charlotte PTrustindex verifies that the original source of the review is Google. Lovely staff pain free rabies vaccine !Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more