Book NHS Pharmacy First Appointment
Remote appointments only – video or telephone consultation
Video & Telephone Consultations
Fast NHS treatment for common conditions — without a GP appointment
Veritas Pharmacy provides NHS Pharmacy First consultations by video or telephone.
If you have a common condition that can be safely treated by a pharmacist, you may be eligible for same-day NHS care — all from the comfort of your home.
Remote consultations only Pre-booked appointments NHS-funded where eligible No walk-ins required
Why choose Pharmacy First at Veritas Pharmacy?
Skip the GP wait
Get expert NHS care for common conditions without needing a GP appointment.
Fully remote consultations
All consultations are delivered by video or telephone — convenient and discreet.
Same-day appointments available
Where clinically appropriate, NHS treatment can be supplied following assessment.
Qualified pharmacist care
Consultations are carried out by an experienced NHS pharmacist following national clinical pathways.
Clear next steps
If Pharmacy First is not suitable, we will signpost you to the correct NHS service.
Conditions we can assess & treat under NHS Pharmacy First
Sore Throat
Pain, difficulty swallowing, swollen glands, fever or tonsillitis symptoms.
Remote assessment and NHS treatment if appropriate.
Eligible: Aged 5 years and over
Sinusitis
Facial pain, pressure, blocked or runny nose, thick nasal discharge.
Assessment of severity and symptom duration.
Eligible: Aged 12 years and over
Infected Insect Bite
Red, swollen, warm, painful or oozing insect bites.
We assess signs of infection and provide NHS treatment where suitable.Eligible: Aged 1 year and over
Shingles
Painful, tingling rash that develops into blisters (usually on one side).
Early assessment can reduce severity and complications.
Eligible: Aged 18 years and over
Impetigo
Red sores or blisters with a honey-coloured crust (often around nose or mouth).
Advice, infection control guidance, and NHS treatment if appropriate.
Eligible: Aged 1 year and over
Urinary Tract Infection (UTI) – Women
Burning when passing urine, urgency, frequency, lower abdominal discomfort.
Assessment and NHS treatment where appropriate.
Eligible: Women aged 16–64
Who can use NHS Pharmacy First?
You may be eligible if you:
Are registered with a GP in England
Have symptoms that match one of the Pharmacy First conditions
Meet the age criteria for the condition
Do not have red-flag symptoms requiring urgent medical care
If Pharmacy First is not suitable, we will refer or signpost you safely to the correct NHS service.
FAQ SECTION
Is Pharmacy First free?
Yes. Pharmacy First is an NHS-funded service for eligible patients.
Do I need to see my GP first?
No. Pharmacy First allows you to access treatment without a GP appointment.
Are consultations face-to-face?
No. All Pharmacy First consultations at Veritas Pharmacy are video or telephone only.
Can I get antibiotics?
If clinically appropriate and approved under NHS guidelines, treatment may be supplied following assessment.
What if my condition is not suitable?
Our pharmacist will advise you and direct you to GP, NHS 111, urgent care or A&E if required.
Book your NHS Pharmacy First consultation today
Appointments are pre-booked only and delivered remotely.
📞 0191 503 4053
📧 info@veritaspharmacy.co.uk
📍 113 Chester Road, Sunderland SR4 7HG
🕘 Monday–Friday, 9am–5pm