Professional earwax removal.
Instant relief. No waiting.
Microsuction and irrigation both available at Veritas Pharmacy. Our clinician will assess your ears and recommend the most effective method at your appointment.
When earwax becomes a problem.
Earwax is normal and protective. However, when it builds up or becomes impacted it can cause muffled hearing, a feeling of fullness, tinnitus, earache, or dizziness. Over-the-counter drops alone are often insufficient for impacted wax — professional removal gives immediate, lasting relief.
Microsuction
RecommendedA fine, gentle suction probe removes wax under direct visualisation. No water used. The safest and most effective method for most patients, including those with perforated eardrums.
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No water usedSafe for perforated eardrums and ear grommets.
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No softening drops neededCome straight in without preparation — though drops for 3 days beforehand help with stubborn wax.
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Immediate resultMost patients notice improved hearing immediately after the procedure.
Irrigation
Warm water is gently flushed into the ear canal to dislodge and flush out softened wax. Effective for softer wax. Our clinician will assess which method is appropriate at your appointment.
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Best for softer waxWorks well when wax has been softened for 3–5 days using olive oil or sodium bicarbonate drops.
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Not suitable for allContraindicated with perforated eardrums, previous ear surgery, or active ear infection.
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Clinician-assessedOur clinician checks your ears before deciding which method is safest and most effective for you.
What happens at your appointment.
Optional: soften for 3–5 days before
For best results with harder wax, use olive oil or sodium bicarbonate drops twice daily for 3–5 days before your appointment. This is optional — microsuction often works without preparation.
Ear examination
Your clinician examines both ear canals with an otoscope. This confirms wax is present, assesses the eardrum, and determines which removal method is most appropriate.
Wax removed
The chosen method is applied — microsuction (fine suction probe) or irrigation (warm water flush). Most patients find the procedure comfortable. Both ears are treated if needed.
Post-procedure check and aftercare
Your clinician checks the ear canals again after removal and gives brief aftercare advice. Most patients notice improved hearing immediately. The appointment takes around 30 minutes total.
Book earwax removal.
Same-day slots usually available. Use softening drops for 3–5 days beforehand for best results.
Opening hours
Mon–Fri 9am–5pm · Sat & Sun 9am–5pm (private services only)
Questions? Call us
113 Chester Road, Sunderland SR4 7HG · GPhC Registered
Book — Earwax Removal
Veritas Pharmacy · 113 Chester Road, Sunderland
Earwax removal FAQs.
Which method should I choose — microsuction or irrigation?
Do I need to use ear drops before my appointment?
Is earwax removal painful?
What if my ears are not fully unblocked at the appointment?
How much does earwax removal cost?
Related services.
Pharmacy First
If your ear symptoms suggest infection rather than blockage, Pharmacy First covers acute otitis media — free of charge.
Learn more →Private Pharmacist
Symptoms beyond blocked ears — ongoing hearing loss, tinnitus, or balance issues — benefit from a same-day pharmacist consultation.
Learn more →Telehealth
Initial triage by phone or video before travelling in — our clinician can advise whether earwax removal is the right next step.
Learn more →