Your Veritas patient account.
Access your appointment history, test results, invoices, and upcoming bookings through our secure Halaxy patient portal. Available 24/7 from any device.
Log in to your account.
Your patient account is hosted on Halaxy, our clinical management platform. The same login you used when booking your first appointment gives you access to your full patient record.
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Create your account.
When you book your first appointment at Veritas, Halaxy automatically creates a patient account using the email address you provided. Check your inbox for a welcome email with your login details.
Book an appointment
Use the booking page or call us. Provide your email address at booking.
Check your inbox
A Halaxy welcome email will arrive with your account activation link.
Set your password and log in
Choose a secure password and access your account immediately.
Everything in one place.
Appointments
View upcoming and past appointments. Reschedule or cancel online up to 24 hours before your slot.
Test Results
Blood test results delivered securely to your account within 24–48 hours of processing. Reviewed by a clinician.
Clinical Notes
Access consultation summaries and clinical notes from your appointments. Share with your GP or other clinicians.
Invoices
Download itemised invoices for private services. Useful for insurance claims or personal health records.
Your data is secure.
Halaxy is ISO 27001 certified and fully UK GDPR compliant. Your clinical records are encrypted in transit and at rest. We operate under the NHS Data Security and Protection Toolkit and never share your data with third parties without your consent.
We’re here if you get stuck.
If you can’t access your account, haven’t received your activation email, or need help navigating the patient portal, our team can help during opening hours.
I didn’t receive my activation email +
Check your spam or junk folder first. If it’s not there, contact us with the email address you used at booking and we’ll resend it manually.
I need to change my registered email address +
Contact us directly — we can update your email address on the Halaxy system during opening hours. For security, we’ll need to verify your identity before making changes.
My results aren’t showing in my account +
Blood test results are usually available within 24–48 hours of your sample being processed. If it has been longer, call us and we’ll check the status with our clinical team.
Can I request a copy of my records? +
Yes. Under UK GDPR you have a right of access to your personal data. Submit a Subject Access Request to privacy@veritaspharmacy.co.uk. We will respond within 30 days at no charge.