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GPhC Registered | NHS Approved | 4.9⭐ Google Rating | Same Day Appointments | Distance Selling Pharmacy
Video and phone consultations

Clinical care from anywhere. Same-day.

Secure video or phone consultations with our GPhC-registered prescribers. Available nationwide. No travel, no waiting room.

GPhC registered Nationwide GDPR-compliant Same-day available
How it works

Book, consult, done.
In under an hour.

The clinical standard of a face-to-face appointment, delivered remotely. Our prescribing pharmacists can assess, advise, and issue private prescriptions during the call where clinically appropriate.

Book online

Select Telehealth in the Halaxy booking calendar. Choose video or phone. Instant confirmation with your video link.

Join your consultation

No app needed. Click the link in your email at appointment time. Have your medication list ready if relevant.

Next steps confirmed

Your clinician will confirm any next steps, follow-up advice, and issue a private prescription electronically where clinically appropriate.

Video or phone

Your choice. Both are clinically equivalent.

GDPR-compliant

End-to-end encrypted. ISO 27001 via Halaxy.

Prescriptions issued

Private prescriptions where clinically appropriate.

Same-day

Most slots available same day. Book 24/7.

Suitable conditions

What we can help with.

If physical examination is required, we will advise in-person. Not sure? Call us first.

Medication queries and reviews Repeat prescription requests Blood test result follow-up Pre-travel health advice Minor illness advice Sleep and fatigue queries Weight management advice Post-clinic follow-up Skin assessment (photo-assisted) Mental health check-in General health questions you want a clinical view on
Not suitable for telehealth: Conditions requiring physical examination, blood sample collection, injections, or procedures. If you are unsure, contact us before booking.
Book now

Book your telehealth consultation.

Select Telehealth in the booking calendar. Same-day slots available most days.

Prefer to call?

0191 503 4053
Mon–Fri 9am–5pm  ·  Sat & Sun 9am–5pm (private services only)

Halaxy ISO 27001 certified · GDPR-compliant
No app required · Runs in your browser

Book a telehealth consultation

Powered by Halaxy · Secure · 24/7

GPhC Registered
Questions

Telehealth FAQs.

Is a telehealth consultation the same clinical standard as in-person?
Yes. The same GPhC-registered clinicians, the same protocols. The difference is the medium, not the standard. Where physical examination is necessary, we will recommend in-person.
Can I get a prescription from a telehealth consultation?
Yes. Our prescribing pharmacists can issue private prescriptions electronically during the call where clinically appropriate. These can be dispensed and delivered by us or sent to any pharmacy of your choice.
What if my connection drops during the call?
Your clinician will call your registered phone number immediately. If that fails, we will reschedule at no charge.
How much does a telehealth consultation cost?
From £35. Confirmed at booking in Halaxy. Health Members receive telehealth consultations as part of their plan — see Memberships.
Ready to be seen?

Book your consultation today.

GPhC Registered  ·  From £35  ·  No app required  ·  Nationwide