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Nhs pharmacy first 6 conditions explained

Pharmacy First

Written by the Veritas Pharmacy clinical team · 113 Chester Road, Sunderland · GPhC Registered 9012617

Waiting days for a general practitioner appointment when you have already got a sore throat or a stubborn sinus infection is frustrating. NHS Pharmacy First lets a GPhC-registered pharmacist assess and treat six common conditions directly, often on the same day, without needing to see your general practitioner first. Here is exactly what is covered and how it works at Veritas Pharmacy.

What is NHS Pharmacy First?

Pharmacy First is an NHS England scheme that allows trained community pharmacists to assess and, where appropriate, treat a defined list of common conditions, including supplying prescription-only medicines under something called a Patient Group Direction. It is free for anyone registered with an NHS general practitioner in England, and you do not need to be registered with a general practitioner in Sunderland specifically.

The six conditions Veritas Pharmacy treats under Pharmacy First

Veritas Pharmacy offers assessment and treatment for the following six conditions:

Sore throat (acute pharyngitis) Sinusitis Uncomplicated urinary tract infection (women aged 16 to 64) Impetigo Shingles Infected insect bites

For sore throats, your pharmacist uses a standardised clinical scoring tool, such as FeverPAIN or Centor, to assess how likely a bacterial infection is and whether antibiotics are appropriate. Similar structured assessments apply to the other conditions, ensuring treatment decisions are consistent and evidence-based.

Ear infections are not currently covered under Pharmacy First at Veritas Pharmacy. If you have symptoms of an ear infection, please contact your general practitioner or NHS 111, or ask about a private consultation.

What happens at your appointment

You can book online or call the pharmacy directly, and same-day slots are usually available. Your pharmacist takes a brief clinical history and assesses your symptoms using the appropriate clinical tool for your condition. Where treatment is clinically appropriate, a prescription-only medicine can be supplied on the spot. If your condition turns out to need more complex care, you will be referred to your general practitioner or urgent care rather than left without a plan.

With your consent, a summary of your consultation is shared with your registered general practitioner, so your medical record stays up to date even though you did not see them directly.

Who can use Pharmacy First

Anyone registered with an NHS general practitioner in England can use the service, regardless of which practice or area they are registered with. It is helpful to bring your general practitioner’s name and surgery address if you know them, along with your NHS number if you have it, but neither is essential. Most of the six conditions are covered for all ages, though the urinary tract infection pathway applies specifically to women aged 16 to 64, and under-18s should be accompanied by a parent or guardian.

Need same-day treatment? Pharmacy First is free on the NHS.

Book a Pharmacy First appointment

Or call 0191 503 4053 · 113 Chester Road, Sunderland SR4 7HG

Pharmacy First FAQs

Is Pharmacy First really free?
Yes. It is an NHS-funded service, with no charge for the consultation or for any medicine supplied under the scheme, provided you are registered with an NHS general practitioner in England.
Does Pharmacy First cover ear infections?
No, ear infections are not currently covered under Pharmacy First at Veritas Pharmacy. If you have symptoms of an ear infection, contact your general practitioner or NHS 111 for assessment.
What if my condition is not one of the six?
Book online or call, and the pharmacist will assess you. If Pharmacy First does not apply, you will be advised on a private consultation, general practitioner referral, urgent care, or appropriate self-care, so you always leave with guidance.
Can children use Pharmacy First?
Yes, most conditions are covered for all ages. The urinary tract infection pathway applies to women aged 16 to 64 only. Under-18s should be accompanied by a parent or guardian.
Do I need to be registered with a Sunderland general practitioner to use this service?
No. Any patient registered with an NHS general practitioner in England can use Pharmacy First at Veritas Pharmacy, regardless of where their general practitioner practice is located.

Related reading: Pharmacy First at Veritas Pharmacy · NHS New Medicine Service · Book a private pharmacist consultation

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